Mobile / Casino
fv222 is direct about one thing: your personal data belongs to you, and this policy explains exactly what we collect, why we hold it, and how you can act on it. Access to our platform and its features depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information and the payment method you choose to connect to your wallet. For Bangladesh accounts, that often means a bKash, Nagad or Rocket number linked at the wallet step. We hold that information to process transactions, respond to support requests and keep your account records accurate. We do not sell your personal data to third parties. Where we share data with payment processors — for example, when a bKash or Nagad transfer is initiated — that sharing is limited to what the processor needs to complete the transaction. We do not share beyond that scope. Cookies and similar tracking tools are used on our site to remember your session, track which sections you browse and improve how the lobby loads on your device. You can manage cookie preferences through your browser settings. Retention periods vary by data type: account records are kept for as long as your account is active and for a period after closure as required by applicable rules. If you close your account, you can ask us what we retain and why. Your eligibility to access our platform and the rights available to you depend on your local law and the eligible regions we serve.
When you link a bKash number to your account wallet, that number is shared with bKash only to process your transaction. We do not store full payment credentials on our servers beyond what account verification requires.
Nagad transfer details are recorded in your account transaction history. You can view this inside your signed-in account area. We keep transaction records for the period required under applicable data retention rules.
If you use Rocket for your account wallet, the same data-minimisation principle applies. Only the reference data needed to match a payment to your account is retained; full account credentials remain with Rocket.
Login timestamps, device identifiers and session tokens are stored to protect your account from unauthorised access. These records are not used for marketing and are not shared with third parties outside of fraud prevention.
Not every interaction with fv222 falls under the same privacy rules. Understanding the scope helps you know where to direct a question — whether it is about your account records, a payment entry, site content you browse or an external link you follow. This section draws those lines clearly so you are not left guessing which part of your experience this policy actually governs.
Any data collected when you register, log in or update your account profile is fully within this policy. That includes your contact details, wallet link and the device information we record at login. You have the right to review and correct this data by contacting our support team.
Deposit and withdrawal records associated with bKash, Nagad or Rocket are covered here in terms of what we store on our side. The payment provider's own privacy terms also apply to the portion of data they hold. We cannot speak for how they manage their records.
Browsing game categories, reading lobby pages or viewing this policy page generates session and analytics data. That data is covered by this policy. It is used to improve page performance and is not tied to your identity unless you are logged in.
Links to external sites, payment apps or game studio pages leave our policy boundary. Once you follow an external link, that site's own privacy terms apply. We do not control, review or take responsibility for the data practices of third parties we link to.
This policy is not just a document — it is a set of real actions available to you. If you want to know what data we hold about your account, you can request a summary through our support channel. We will tell you what categories of data exist, why we hold them and how long we keep them. Corrections are straightforward. If a name, contact number or linked wallet detail is wrong in your account, raise it with support and we will walk you through the correction steps. Payment details like your bKash or Nagad number are updated in the wallet section of your signed-in account; the fields and verification steps are shown there. If you want to close your account, you can request that through the same support route. We will confirm what data we are required to retain after closure and what will be deleted. For any question that is not resolved through the standard support path, you can escalate in writing using the contact details in our support section below. Eligibility for any data action depends on your local law and the eligible regions we serve.
Ask our support team for a summary of the personal data tied to your account. We will confirm what we hold, what category it falls under and the reason we retain it.
Update contact information or wallet details — including your bKash or Nagad number — directly in the wallet section of your signed-in account. If a field is locked, contact support to request the correction.
For any question this policy does not clearly answer, reach out through the published support route. We aim to respond clearly and in plain language, not legal boilerplate.
Submit a closure request via support. We will confirm which records are deleted and which are retained under applicable rules. The retention period and scope will be explained in writing upon request.
If a section of this policy raises a question or you want to act on one of your data rights, reach us through the contact routes published on fv222. We do not publish unverified operating hours or response commitments we cannot stand behind — what you see on our published contact page is what applies.
The live chat option on fv222 connects you directly with our support team. Use it to ask about your account data, request a correction or check the status of a privacy request.
For written privacy requests — including data summaries or account closure — email the address listed on our contact page. This creates a record of your request and our response for your reference.
The account help section inside your signed-in dashboard covers wallet corrections, linked payment methods like bKash and Nagad, and basic data queries. Many questions can be resolved there without contacting support.
We keep data handling practical and proportionate. Cookies are used for session continuity and basic analytics; you can adjust them in your browser. Account records are retained for as long as your account is active, with a post-closure period determined by applicable rules. If you want to know the retention schedule for a specific data type, ask us in writing.
Session cookies keep you logged in while you browse. Analytics cookies track page load behaviour — not your identity. Manage both through your browser settings. We do not use cookies to build advertising profiles or share browsing data with ad networks.
Login timestamps, device fingerprints and session tokens are stored to detect and block unauthorised access. These are security-only records. They are not shared with third parties except where fraud prevention requires it and applicable rules permit it.
We keep account data for as long as your account is open. After closure, a retention period applies under applicable rules — we will tell you exactly what that covers if you ask. Data we no longer need is deleted, not archived indefinitely.
When this policy changes, we post the updated version at fv222/privacy-policy/ and note the revision at the top of the page. Continuing to use your account after a published change means you have seen the updated terms. You can request the previous version in writing.
These are the questions we hear most often about how we handle account data, what rights you have and how to act on them. If your question is not here, use the support routes listed above.
We collect the information you provide at registration — your name, contact details and the wallet number you link, such as bKash or Nagad. We also record login events and device identifiers for account security. We do not collect more than we need to operate your account.
We share data only where necessary. Payment processors like bKash and Nagad receive the transaction reference data they need to process a transfer. We do not sell personal data or share it with advertisers. Fraud prevention may require limited sharing under applicable rules.
Contact our support team through live chat or email and ask for a data summary. We will confirm the categories we hold, why we hold them and how long the retention period is. Your eligibility to request this depends on your local law and the eligible regions we serve.
Yes. Open the wallet section inside your signed-in account to update linked payment numbers, including bKash, Nagad or Rocket. If a field is locked or the update fails, raise it with support and we will walk you through the correction process.
Some records are deleted immediately upon closure. Others are retained for a period required under applicable rules — for example, transaction records. When you request closure, we will explain in writing what is deleted and what is kept and for how long.
We update the page at fv222/privacy-policy/ and note the revision date at the top whenever the policy changes. We recommend checking it periodically. If a change affects how your data is used, we will make that clear in the updated text.